ATTENTION CPAP/BIPAP USERS
On June 14 Philips initiated a voluntary recall notification in connection with its first-generation DreamStation product family. On June 16 Philips released additional information about the recall, as well as the frequency of potential issues with the equipment. The recall relates to the type of foam insulation used in the device. Under the right conditions, the foam can degrade causing particles to travel through the device’s airway where they could be inhaled. Philips reports that these particles could emit harmful gasses during degradation leading to respiratory or other problems, including the potential for cancer.
If you are currently using a Philips DreamStation device, PLEASE DISCONTINUE USE OF YOUR DEVICE AT THIS TIME. If your OSA is classified as SEVERE, or if you have other comorbidities (such as cardiac or respiratory problems, or if you are significantly overweight) you should schedule an in-person or telehealth appointment with your provider to determine the benefits of continuing therapy and potential risks.
To schedule a priority appointment, either in-clinic or via telemedicine, email callcenterHKVM@lowtcenter.com or call 866-428-1275.
Philips has created a registration process that will allow patients to look up their device serial number and file a claim. You can obtain more information about the recall, and the process for obtaining replacement equipment at https://www.usa.philips.com/healthcare/e/sleep/communications/src-update.