Find a Location

Find a Location

  Use My Current Location

    ATTENTION CPAP/BIPAP USERS

    On June 14 Philips initiated a voluntary recall notification in connection with its first-generation DreamStation product family. On June 16 Philips released additional information about the recall, as well as the frequency of potential issues with the equipment. The recall relates to the type of foam insulation used in the device. Under the right conditions, the foam can degrade causing particles to travel through the device’s airway where they could be inhaled. Philips reports that these particles could emit harmful gasses during degradation leading to respiratory or other problems, including the potential for cancer.

    If you are currently using a Philips DreamStation device, PLEASE DISCONTINUE USE OF YOUR DEVICE AT THIS TIME. If your OSA is classified as SEVERE, or if you have other comorbidities (such as cardiac or respiratory problems, or if you are significantly overweight) you should schedule an in-person or telehealth appointment with your provider to determine the benefits of continuing therapy and potential risks.

    To schedule a priority appointment, either in-clinic or via telemedicine, email callcenterHKVM@lowtcenter.com or call 866-428-1275.

    Philips has created a registration process that will allow patients to look up their device serial number and file a claim. You can obtain more information about the recall, and the process for obtaining replacement equipment at https://www.usa.philips.com/healthcare/e/sleep/communications/src-update.

    Announcement

    It is with heavy hearts that we announce that Dr. Sridevi Panchamukhi will be discontinuing her affiliation with HerKare. Dr. Panchamoukhi’s last day with HerKare will be Monday, March 27, 2023. As a patient you may obtain copies of your medical records or arrange transfer of your medical records to another physician. HerKare Physician Group, PLLC will continue to maintain your medical records. You may reach out to records@synergenx.com to obtain copies of your records. We wish Dr. Panchamoukhi the very best.